TERMS & CONDITIONS

 

E&S DIGITAL VISA CASHBACK” OFFER

TERMS AND CONDITIONS

  1. Instructions on how to claim and the rewards form part of these Terms and Conditions. Participation in this offer is deemed acceptance of these Terms and Conditions. Offer not valid in conjunction with any other offer.
  2. Claims are only open to Australian residents aged 18 years or over.
  3. Employees (and their immediate families) of the Promoter, Participating Stores and agencies associated with this offer are ineligible to claim. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.
  4. The offer commences for purchases at 12:00am AEDT on 01/12/23 and all purchases must be made by 11:59pm AEDT on 18/12/23 (“Purchase Period”). Claims to redeem the reward will open at 12:00am AEDT on 01/12/23 and close at 11:59pm AEDT on 15/01/24 (“Claim Period”).
  5. To be eligible to claim, claimants must purchase, and pay for in full, an eligible appliance as listed in Annexure A (“each an Eligible Appliance”), from a Participating Store (as defined below) during the Purchase Period (“Eligible Purchase”). In the event a purchase receipt is not automatically handed to them, it is the claimant’s responsibility to request one. Purchases made at Clearance outlet in Clayton are not eligible for this promotion. Commercial orders are not eligible for this promotion. 
  6. A “Participating Store” is any of the following E & S Trading stores:
    • E & S Trading Abbotsford (located at 335 Johnston St, Abbotsford VIC 3067);
    • E & S Trading Blackburn (located at 106 Whitehorse Rd, Blackburn VIC 3130);
    • E & S Trading Chadstone (located at Level 1/675-685 Warrigal Rd, Chadstone VIC 3148);
    • E & S Trading Essendon (located at 120 Bulla Rd, Strathmore VIC 3041);
    • E & S Trading Geelong (located at 531 Moorabool St, Geelong VIC 3220);
    • E & S Trading Hawthorn (located at 632-636 Burwood Rd, Hawthorn VIC 3123);
    • E & S Trading Moorabbin (located at 1/970 Nepean Hwy, Moorabbin VIC 3189);
    • E & S Trading Prahran (located at 460 High St, Prahran VIC 3181); and
    • E & S Trading Preston (located at 85 Chifley Dr, Preston VIC 3072).
    • E & S online website store (https://www.eands.com.au/)
  1. To claim, individuals must then complete the following steps during the Claim Period:
    • Visit https://eandscashback.com.au and follow the prompts to the offer claim page;
    • Input the requested details including:
      1. Full name;
      2. Mailing address
      3. Date of Birth;
      4. Valid email address;
      5. Brand name of Eligible Appliance(s);
      6. Model number of Eligible Appliance(s);
      7. Serial number of Eligible Appliance(s);
      8. Date of Eligible Purchase;
      9. Name of Participating Store; and
      10. Delivery status of Eligible Purchase (delivered or not delivered box);

    • Upload a copy of the tax invoice/purchase receipt containing the model and serial number/s for the Eligible Appliance/s or a sales order number for any Eligible Purchases that have not been delivered;
    • Verify their mobile phone number and insert the verification code received via SMS into the claim form; and then
    • Submit the fully completed online claim form.
  1. In the case where claimants who have purchased an Eligible Appliance during the Purchase Period, but have not yet had their appliance delivered, and therefore cannot input the requested serial number, model number or tax invoice to make a valid claim, they must upload their sales order number and notify the Promoter by ticking the box “not delivered” within the claim form during the Claim Period. The claimant will then receive an email indicating that their claim has been deemed temporarily invalid. The email will request the claimant to click the button “claim” and will take the claimant to the claim form to update the serial number, model number and tax invoice once the Eligible Appliance/s have been delivered. Claimants will have until 11:59pm AEST on 15/04/24 to lodge any additional or correct details and documentation should the Promoter deem the original claim not valid. The Promoter will not accept additional documentation submitted after this date.

  2. Only one (1) claim form permitted per household and only one (1) claim is permitted per Eligible Appliance purchased. Each claim must be submitted in accordance with claim requirements. For clarity, claimants that purchase, for example, six (6) Eligible Appliances in a single transaction will be eligible to receive six (6) rewards, however, each Eligible Appliance must be submitted in the same claim form.

  3. Only a maximum of six (6) rewards permitted per claimant.

  4. Each successful claimant will receive a Digital Visa Gift Card of an amount between $100 and $500 depending on the Eligible Appliance purchased (Digital Visa Gift Cards will be approved by iGoDirect Group Pty Ltd ABN 17 110 897 320 and issued by True Rewards Pty Ltd 80 632 364 759). See Annexure A for the Digital Visa Gift Card amount corresponding to each Eligible Appliance.

  5. The Digital Visa Gift Card will be delivered via email and is valid for the period shown on the Digital Visa Gift Card and in the email containing the Digital Visa Gift Card and will expire on the date indicated on the face of the Digital Visa Gift Card as shown in the True Rewards App. After the Digital Visa Gift Card has expired it is no longer valid, and all transactions will be declined. To read the full Digital Visa Gift Card Terms and Conditions, go to https://truerewards.com.au/visa-gift-card-terms.

  6. The Promoter reserves the right, at any time, to verify the validity of claims and the claimant’s details (including a claimant’s identity, age and place of residence) and reserves the right, in its sole discretion, to disqualify any individual who the Promoter has reason to believe has breached any of these Terms and Conditions, tampered with the claim process or engaged in any unlawful or other improper misconduct calculated to jeopardise fair and proper conduct of the offer. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter's legal rights to recover damages or other compensation from such an offender are reserved.

  7. Incomplete or indecipherable claims will be deemed invalid.

  8. Claimants must retain their original purchase receipt(s) as proof of purchase and for the purposes of submitting a claim. Failure to produce the proof of purchase when requested may, in the absolute discretion of the Promoter, result in invalidation of ALL of a claimant’s claim rights and forfeiture of any right to a gift card. Purchase receipt(s) must clearly specify the store of purchase, that an Eligible Appliance was purchased, and that the purchase was made during the Purchase Period but prior to submitting the claim.

  9. If there is a dispute as to the identity of a claimant, the Promoter reserves the right, in its sole discretion, to determine the identity of the individual.

  10. The Promoter’s decision is final and no correspondence will be entered into.

  11. If for any reason a claimant does not take / redeem a reward by the time stipulated by the Promoter, then the reward will be forfeited.

  12. If any reward is unavailable, the Promoter, in its discretion, reserves the right to substitute the reward with a reward to the equal value and/or specification.

  13. Any ancillary costs associated with redeeming the Digital Visa Gift Card are not included. Any unused balance of the Digital Visa Gift Card will not be awarded as cash. Redemption of the Digital Visa Gift Card is subject to any terms and conditions of the issuer including those specified on the Digital Visa Gift Card.

  14. Claimants consent to the Promoter using their name, likeness, image and/or voice in the event they are a successful claimant (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this offer (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter.

  15. If this offer is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, pandemic, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to disqualify any claimant; or (b) to modify, suspend, terminate or cancel the offer, as appropriate.

  16. Any cost associated with accessing the offer website, or any other website related to the offer, is the claimant’s responsibility and is dependent on the Internet service provider used. The use of any automated software or any other mechanical or electronic means that allows a claimant to automatically claim repeatedly is prohibited and will render all claims submitted by that claimant invalid.

  17. Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia (“Non-Excludable Guarantees”). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the offer.

  18. Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in reward value to that stated in these Terms and Conditions; (e) any tax liability incurred by a claimant; or (f) use of a reward.

  19. The Promoter collects personal information ("PI") in order to conduct the offer and may, for this purpose, disclose such PI to third parties, including but not limited to agents, contractors, service providers, prize suppliers and, as required, to Australian regulatory authorities. Entry is conditional on providing this PI. The Promoter will also use and handle PI as set out in its Privacy Policy, which can be viewed at https://www.eands.com.au/privacy-policy.  In addition to any use that may be outlined in the Promoter’s Privacy Policy, the Promoter may, for an indefinite period, unless otherwise advised, use the PI for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the claimant. The Privacy Policy also contains information about how claimants may opt out, access, update or correct their PI, how claimants may complain about a breach of the Australian Privacy Principles or any other applicable law and how those complaints will be dealt with. All entries become the property of the Promoter. Unless otherwise indicated by the Promoter, the Promoter may disclose claimant’s PI entities outside of Australia (for a list of the countries, see the Promoter’s Privacy Policy), and cannot guarantee that any overseas recipient will not breach the Australian Privacy Principles. By submitting a claim in this offer claimants consent to the overseas transfer on these terms as permitted by the Australian Privacy Principles and agree that the Promoter is not liable in this regard.

  20. The Promoter is E&S Trading Co Pty Ltd (ABN 71 007 449 265) of 215 Browns Rd, Noble Park North, Victoria, 3174, Australia, telephone (0398115300) (“Promoter”).

Annexure A
Eligible Appliances

Brand

Model

Category

Cashback Value

Bosch

SMU6HCS01A

Dishwasher

$150

Bosch

SMP66MX04A

Dishwasher

$150

Bosch

WGG24401AU

Washing Machine

$150

Bosch

WQG235D8AU

Heat Pump Dryer

$150

Bosch

WAX32K41AU

Washing Machine

$250

Bosch

WTX88MH0AU

Heat Pump Dryer

$250

Electrolux

EDH903R9WB

Heat Pump Dryer

$150

Electrolux

EHE6899BA

Fridge

$300

Electrolux

EWF9042R7WB

Washing Machine

$150

Fisher & Paykel

RF730QZUVB1

Fridge

$500

Fisher & Paykel

RF730QNUVB1

Fridge

$500

Fisher & Paykel

RF730QNUVX1

Fridge

$500

Fisher & Paykel

RF605QNUVB1

Fridge

$300

Fisher & Paykel

RF605QZUVB1

Fridge

$300

Fisher & Paykel

RF605QNUVX1

Fridge

$300

Fisher & Paykel

RF605QDVX2

Fridge

$200

Fisher & Paykel

RF605QDUVX2

Fridge

$300

Fisher & Paykel

RF605QDUVB2

Fridge

$300

Fisher & Paykel

RF605QDVB2

Fridge

$200

Fisher & Paykel

RF522BRPX6

Fridge

$100

Fisher & Paykel

RF610ADUX5

Fridge

$200

Fisher & Paykel

RF610ADX5

Fridge

$200

Fisher & Paykel

RF610ADUB5

Fridge

$200

Fisher & Paykel

WH1060SG1

Washing Machine

$150

Fisher & Paykel

DH9060PG2

Heat Pump Dryer

$150

Fisher & Paykel

WH1160F2

Washing Machine

$150

Fisher & Paykel

DH9060FS1

Heat Pump Dryer

$150

HAIER

HDW15F3B1

Dishwasher

$100

HAIER

HWF90ANB1

Washing Machine

$100

HAIER

HDHP90ANB1

Heat Pump Dryer

$100

HAIER

HWT12AD1

Top Load Washer

$100

HAIER

HVF325DW

Vertical Freezer

$100

LG

WWT1209FGB

Wash Tower

$500

LG

WV91609B

Washing Machine

$150

LG

DVH909B

Dryer

$200

LG

WVC51410W

Washing Machine

$150

LG

GFD700MBLC

Fridge

$400

LG

GFV700BSLC

Fridge

$400

LG

GFV900MBLC

Fridge

$500

LG

GFMV600

Fridge

$500

LG

XD4B24PS

Dishwasher

$100

Mitsubishi

MRWX700CSA

Fridge

$500

Mitsubishi

MRWX470FSA

Fridge

$300

Mitsubishi

MRWX470FWA

Fridge

$300

Panasonic

NRBX421BUSA

Fridge

$100

Panasonic

NRCW530HVKA

Fridge

$100

Panasonic

NRBX421BPKA

Fridge

$100

Panasonic

NRCW530HVSA

Fridge

$100

Panasonic

NRXY680LVSA

Fridge

$250

Smeg

DWA6314B2

Dishwasher

$100

Smeg

DWA6315X3

Dishwasher

$100

Smeg

DWAU6315X3

Dishwasher

$100

Smeg

DWA6314X2

Dishwasher

$100

Vintec

VWD050SBBX

Wine

$100

Vintec

VWS050SBBX

Wine

$100

Vintec

VWM198PBAR

Wine

$100

Westinghouse

WCM1400WE

Chest Freezer

$100

Westinghouse

WDH804N8SA

Heat Pump Dryer

$150

Westinghouse

WFB2804WB

Vertical Freezer

$100

Westinghouse

WHE6170SB

Fridge

$300

Westinghouse

WQE4900AA

Fridge

$200

Westinghouse

WQE4960BA

Fridge

$200

Westinghouse

WQE5650BA

Fridge

$250

Westinghouse

WQE6000SB

Fridge

$200

Westinghouse

WWF7524N3WA

Washing Machine

$100

Westinghouse

WWF9024M5SA

Washing Machine

$150

Whirlpool

WDFS3L5PIXAU

Dishwasher

$100

Whirlpool

WDFS3R4PBSAU

Dishwasher

$100